Our Guide to Information

 
The purpose of this Guide to Information is to:

  • allow the public to see what information is available (and what is not available) in relation to each class,
  • state what charges may be applied
  • explain how to find the information easily
  • provide contact details for enquiries and to get help with accessing the information
  • explain how to request information we hold that has not been published

Click here to view our Guide to Information.

Alternatively you can download it from the link below, or contact us on 0808 178 5577 ask for a hard copy to be posted to you. 

Availability and formats


The information we publish through the model scheme is, wherever possible, available on our website.  We offer alternative arrangements for people who do not want to, or cannot, access the information online or by inspection at our premises.  For example, we can usually arrange to send information to you in paper copy (although there may be a charge for this).

Exempt information

We will publish the information we hold that falls within the classes of information below. If a document contains information that is exempt under Scotland's freedom of information laws (for example sensitive personal information or a trade secret), we will remove or redact the information before publication and explain why.

Copyright

Where the PCCS holds the copyright in its published information, the information may be copied or reproduced without formal permission, provided that:

  • it is copied or reproduced accurately
  • it is not used in a misleading context, and
  • the source of the material is identified

Where the PCCS does not hold the copyright in information we publish, we will make this clear.

Charges

This section explains when we may make a charge for our publications and how any charge will be calculated.

There is no charge to view information on our website or at our premises.

We may charge for providing information to you e.g., photocopying and postage, but we will charge you no more than it actually costs us to do so. We will always tell you what the cost is before providing the information to you.

Our photocopying charge per sheet of paper is shown in the tables below:

Black and white photocopying:

Size of paper        Pence per sheet of paper

A3                         1p

A4                         0.05p


Colour photocopying:

Size of paper        Pence per sheet of paper

A3                         10p

A4                         5p

Information provided on CD-Rom will be charged at £1.00 per computer disc.

Postage costs can be recharged at the rate we paid to send the information to you.

When providing copies of pre-printed publications, we will charge no more than the cost per copy of the total print run. 

We do not pass on any other costs to you in relation to our published information.

Please note that this charging schedule does not apply to our commercial publications (see Class 8 below). These items are offered for sale through retail outlets such as book shops, academic journal websites or museum shops and their price reflects a 'market value' which may include the cost of production.

Contact us

You can contact us for assistance with any aspect of this publication scheme:

Police Complaints Commissioner for Scotland
2nd Floor
Hamilton House
Hamilton Business Park
Caird Park
Hamilton
ML3 0QA

Freephone: 0808 178 5577
Email: enquiries@pcc-scotland.org

We will also advise you how to ask for information that we do not publish or how to complain if you are dissatisfied with any aspect of this publication scheme.  Click here for more information.

The classes of information that we publish

We publish information that we hold within the following classes. Once information is published under a class we will continue to make it available for the current and previous two financial years.

Where information has been updated or superseded, only the current version will be available. If you would like to see previous versions, you may make a request to us for that information.

The classes are:

Class 1: About the authority
Class 2: How we deliver our functions and services
Class 3: How the authority takes decisions and what it has decided
Class 4: What the authority spends and how it spends it
Class 5: How the authority manages its human, physical and information resources
Class 6: How the authority procures goods and services from external providers
Class 7: How our authority is performing
Class 8: Our commercial publications

CLASS 1: ABOUT THE AUTHORITY                      


Class description: Information about the authority, who we are, where to find us, how to contact us, how we are managed and our external relations. 

The information we publish under this class:

Our enabling legislation

About us

Contacting us

Governance

External relations

Keeping others informed
 

Corporate policies and procedures

We are currently undertaking a review of our corporate policies and will publish additional policies when this is complete.


CLASS 2: HOW WE DELIVER OUR FUNCTIONS AND SERVICES

 
Class description: Information about our work, our strategy and policies for delivering functions and services and information for our service users.

The information we publish under this class:

How to make a complaint about the police and ask for a review by the Commissioner
 

Our quality assurance function

Strategic and operational plans

Standards of service


CLASS 3: HOW THE AUTHORITY TAKES DECISIONS AND WHAT IT HAS DECIDED


Class description: Information about the decisions we take, how we make decisions and how we involve others.

The information we publish under this class:

Complaint review 

Quality assurance

Involving others

Senior Management Team agendas and minutes


CLASS 4: WHAT THE AUTHORITY SPENDS AND HOW IT SPENDS IT


Class description: Information about our strategy for, and management of, financial resources (in sufficient detail to explain how we plan to spend public money and what has actually been spent.

The information we publish under this class:

Finance


CLASS 5: HOW THE AUTHORITY MANAGES ITS HUMAN, PHYSICAL AND INFORMATION RESOURCES


Class description: Information about how we manage the human, physical and information resources of the authority.

The information we publish under this class:

Human resources

Physical resources

  • Asset management plan - currently under review

Information resources


CLASS 6: HOW THE AUTHORITY PROCURES GOODS AND SERVICES FROM EXTERNAL PROVIDERS


Class description:  Information about how we procure goods and services, and our contracts with external providers.

The information we publish under this class: 


CLASS 7: HOW OUR AUTHORITY IS PERFORMING


Class description: Information about how the authority performs as an organisation, and how well it delivers its functions and services

The information we publish under this class:


CLASS 8: OUR COMMERCIAL PUBLICATIONS


Class description:  Information packaged and made available for sale on a commercial basis and sold at market value through a retail outlet e.g. bookshop, museum or research journal.

The information we publish under this class:

We do not hold or publish any information