About us

It is vital that the public continues to have confidence in our police service. Modernising Scotland's police complaints system through the Police Complaints Commissioner is an important element in that work.
Kenny MacAskill Cabinet Secretary for Justice, July 2009

The Police Complaints Commissioner for Scotland is an independent organisation not connected to the police. 

The main role of PCCS is to review the way in which police organisations in Scotland deal with complaints made by members of the public.

Our service is free and impartial. 

"The role of the PCCS is not only to bring independence to the handling of complaints but also to bring visible and real independence to the process."  The Commissioner

The organisation was set up under the Police, Public Order and Criminal Justice (Scotland) Act 2006 as a non-departmental public body (NDPB).  The PCCS took over the powers of Her Majesty's Inspectorate of Constabulary Scotland (HMICS) to review the handling of complaints about the police on 1st April 2007.

The current Commissioner, John McNeill, took up his duties on 17 August 2009.

The PCCS employs 16 members of staff to help the Commissioner carry out his duties.

The PCCS strives to offer the best possible service to all our contacts and to operate in an open and accountable way. We publish a range of information including minutes of our monthly senior management meetings and our register of interests.