Other police organisations

As well as looking at complaints about the eight Scottish police forces, the PCCS can also review complaints about a number of police organisations. 

British Transport Police (BTP)

British Transport Police is the national police force for the railways providing a policing service to passengers, railway staff and the rail operators throughout Scotland, England and Wales.  BTP is also responsible for policing the Glasgow underground. 

To make a complaint about BTP you can contact the Professional Standards Department at the following:

25 Camden Road
London
NW1 9LN

020 7830 8828

You can complete an online complaint form at:

http://www.btp.police.uk/about_us/complaints.aspx

Civil Nuclear Constabulary (CNC)

CNC polices civil nuclear licensed sites, nuclear site operators and regulators in Scotland, England and Wales.

To make a complaint about CNC you can contact the Professional Standards Department at the following:

Culham Science Centre
Abingdon
OX14 3DB

You can also complete an online complaint form at:

http://www.cnc.police.uk/information-centre/making-a-complaint

Ministry of Defence Police

Ministry of Defence Police and Guarding Agency provides policing and guarding services to the Defence Community, both military and civilian.

To find out more about making a complaint you can contact MDPGA:

Professional Standards Department
Wethersfield
Braintree
Essex
CM7 4AZ

Telephone: 01371 854000

Follow the link below for more information about the MDPGA:

http://www.mod.uk/DefenceInternet/AboutDefence/WhatWeDo/SecurityandIntelligence/MDPGA/ 

Scottish Crime and Drug Enforcement Agency (SCDEA)

SCDEA works with and in support of the Scottish Police Service and other law enforcement agencies to tackle, disrupt and dismantle serious organised crime groups.

To find out more about making a complaint you can contact SCDEA at the following:

Osprey House
Inchinnan Road
Paisley
PA3 2RE

Telephone: 0141 302 1000

Fax: 0141 302 1130

Emai: enquiries@scdea.pnn.police.uk

Follow the link below for more information about SCDEA:

www.scdea.police.uk 

Serious and Organised Crime Agency (SOCA)

SOCA is an intelligence led agency which aims to reduce the harm caused to the UK by serious organised crime.

To make a complaint about SOCA you can contact the SOCA Counter Corruption Department at the following:

SOCA Counter Corruption Department
PO Box 58396
London
NW1W 9SB

Telephone: 020 7238 2626

Email: publiccomplaints@soca.x.gsi.gov.uk

You can also complete an online complaint form at:

http://www.soca.gov.uk/complain.html

Scottish Police Services Authority (SPSA)

SPSA provides policing and support services to the 8 Scottish police forces and criminal justice community.

To find out more about making a complaint you can contact SPSA at the following:

Elphinstone House 
65 West Regent Street                                                              
Glasgow
G2 2AF                                                            

Telephone: 0141 585 8300

Fax: 0141 331 1596 

UK Border Agency

The UK Border Agency is responsible for securing the UK border and controlling migration in the UK. It manages border control for the UK, enforcing immigration and customs regulations. It also considers applications for permission to enter or stay in the UK, and for citizenship and asylum.

For information on how to make a complaints about UK Border Agency's service or professional conduct of its staff or contractors contact:

Scotland and Northern Ireland Region CSU
Festival Court 1
200 Brand Street
Glasgow
G51 1DH

email: BIASNICustServ@homeoffice.gsi.gov.uk

You can also complete a form online:

http://www.ukba.homeoffice.gov.uk/view/questionnaireSubmit.form

Police Authorities

Police Authorities are responsible for resourcing police forces and investigating complaints about senior police officers (Assistant Chief Constable, Deputy Chief Constable, Chief Constable).

British Transport Police Authority (BTPA)

You can contact BTPA at the following:

The Forum
5th Floor North
74-80 Camden Street
London
NW1 0EG

Telephone: 0207 383 0259

Fax: 0207 383 2655

Email: general.enquiries@btpa.police.uk

To make a complaint about British Transport Police Authority or a senior officer of British Transport Police please contact Lucy Barrick, Business Support Manager at the following:

74-80 Camden Street
London
NW1 0EG

Email: lucy.barrick@btp.pnn.police.uk

Fax: 0207 383 2655

Central Scotland Joint Police Board

You can contact Central Scotland Joint Police Board at the following:

Falkirk Council
Municipal Buildings
Falkirk
FK1 5RS

Telephone: 01324 506078

Civil Nuclear Police Authority

You can contact Civil Nuclear Police Authority at the following:

H280 Hinton House
Birchwood Park Avenue
Risley, Warrington 
Cheshire 
WA3 6AS 

Email: info@cnpa.pnn.police.uk

Telephone: 01925 833300 

Fax: 01925 833301

Dumfries and Galloway Police & Fire Authority

You can contact Dumfries and Galloway Police and Fire Authority at the following:

Dumfries and Galloway Council
English Street
Dumfries
DG1 2DD

Telephone: 01387 260001

Fife Police Fire and Safety Committee

You can contact Fife Police Fire and Safety Committee at the following:

Fife House
North Street
Glenrothes
Fife
KY7 5LT

Telephone: 01592 41603

Grampian Joint Police Board

You can contact Grampian Joint Police Board at the following:

Aberdeen City Council
Town House
Aberdeen
AB10 1AQ

Telephone: 01224 523031

Lothian and Borders Police Board

You can contact Lothian and Borders Police Board at the following:

City of Edinburgh Council
Waverley Court
4 East Market Street
Edinburgh
EH1 1DE

Telephone: 0131 469 3002

Northern Joint Police Board

You can contact Northern Joint Police Board at the following:

Highland Council
Glenurquhart Road
Inverness
IV3 5NX

Telephone: 01463 702123

Strathclyde Police Authority

You can contact Strathclyde Police Authority at the following:

Glasgow City Council
City Chambers
Glasgow
G2 1DU

Telephone: 0141 287 4167

http://www.strathclydepoliceauthority.gov.uk/

Tayside Joint Police Board

You can contact Tayside Joint Police Board at the following:

Angus House
Orchardbank
Forfar
DD8 1AN

Telephone: 01307 476265